The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 532 |
| Houston, TX | 392 |
| Seattle, WA | 250 |
| Washington, D.C., DC | 248 |
| Philadelphia, PA | 244 |
| Atlanta, GA | 225 |
| Denver, CO | 207 |
| San Francisco, CA | 151 |
| Sacramento, CA | 144 |
| Orlando, FL | 140 |
| Indianapolis, IN | 138 |
| Miami, FL | 132 |
| Boston, MA | 120 |
| Detroit, MI | 118 |
| Portland, OR | 117 |
| Minneapolis, MN | 109 |
| Brooklyn, NY | 99 |
| Jacksonville, FL | 94 |
| Littleton, CO | 91 |
| Oakland, CA | 90 |
| Salt Lake City, UT | 87 |
| Baltimore, MD | 82 |
| Pittsburgh, PA | 72 |
| Tampa, FL | 63 |
| New York City, NY | 60 |
| San Jose, CA | 59 |
| Tacoma, WA | 48 |
| Reno, NV | 45 |
| Saint Paul, MN | 39 |
| Nashville, TN | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Jordan McPhail (@MissSocialJ) reported I just learned that when @Xfinity wants to thank you for being a good customer by lowering your rate $15/mo they really mean take away 70% of your DVR
- Kei (@MsKeithaSoSassy) reported
@darealatlnene @TMobile Ditched they *** a few months ago. Have no problems wit xfinity mobile
- Christopher L Weaver (@WeaverWelder) reported
@comcast Where are your service trucks? We have been without service for days and you do t have one truck in the area. If PGE can get in so can your service trucks. Get off your *** and help your customers. Twain Harte CA
- Ryan Sack (@RyanSackSports1) reported
Anyone have a streaming option for Longhorn Network ? My Xfinity doesn't support it.. barely can watch the basketball games live.. which is extremely lame.. plz help..#Texas #Longhorns
- Clay (@claymorespears) reported
@X22ow Yeah I had it for about a year and it wasnt great, but not near as bad as I've heard Comcast is. Att is also really bad unless you can get fiber from them, which is really good.
- P💜 (@goldengirlp14) reported
@ComcastFL my xfinity is down and hasn’t been working properly all day. I’m in Miami. Is there a problem in my area?
- Gun Toting Liberal (@GunTotingLib) reported
@comcast With the exception of slavers, Comcast is the worst company to ever exist.
- lissayoung (@lissayoung) reported
Comcast Xfinity is the worst company in the history of the world...
- Shamillia Harris (@1MsStarrBreezy) reported
It’s the power outage that didn’t happen that turned off my internet fa me @Xfinity #fedup #Monopoly #takingadvantage
- Mommy 💙 (@Mommytee*zy) reported
I HATE Xfinity. I’ll say that **** everyday until I find new services. I can’t do CenturyLink either 🙄😮💨
- testmycode412@gmail.com (@testmycode412) reported
Wtf @Comcast, my speed is at 115.31 down, and 2.24 up. You promised 150 down, and 10 up!!
- rachel cabrón (@cybxrpxnk) reported
watching portlandia (it’s on xfinity!!) and god…… carrie brownstein. cancel me she’s so hot
- G: The Tiniest Robot 🍄🤖🍄 (@FungiAutomaton) reported
Oh look, @comcast is throttling again.You pay for 300, get 5-8. Can't wait for this Monopoly to be over.Terrible customer service, terrible internet service.
- ILoveYouBaby (@EvenWithNoArms) reported
@Chrizzyness @comcast Did you turn the modem upside down at any point troubleshooting? Because if you did it perhaps leaked the 2.4 WiFi fluid out causing linear distortions and micro reflections on the modem carrier channel.
- Syrun (@Syrun25) reported
Comcast really needs to get their **** together. My connection has been so wildly unstable for the last 8 months. All day lagging and rubber banding in every game I play. I'm about to jump ship to any other ISP at this point.
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